Cooki Haircare Eco-Friendly Hair Products - Happiness Guarantee

Cooki Happiness Guarantee 💯 😊

This is our promise to you. If you do not love Cooki - You can get your money back.

Try Cooki risk-free. 

In the unlikely event that you aren't 100% happy and wish to return something to us, please email us at hello@haircooki.com to speak to one of our team. They will see if we can help you resolve the issue, or alternatively provide you with the returns info (you are responsible for shipping and returns fees).

Conditions 

Return must be received within 60 days. Only bars purchased from haircooki.com.au will be accepted along with proof of purchase. Refunds will only be given back onto the same payment method. 

You must not have used more than 25% of the bar. You will be refunded once we receive the bar back, so we do advise tracking to be used when returning products. We do not refund any delivery or return shipping fees. 

If you wish to exchange for another type, you must also pay the new delivery fee.